1. Manufacturer Warranty
All elevators supplied by Atlas Ascenseurs are covered by the applicable manufacturer's warranty from the date of commissioning.
Atlas Ascenseurs
Warranty & Maintenance Policy
Warranty & Maintenance Policy - Atlas Ascenseurs
Atlas Ascenseurs applies the following warranty and maintenance policy to elevators supplied by the company.
2. Warranty Coverage
The warranty covers manufacturing defects and defective components under normal use, subject to the manufacturer's conditions.
3. Warranty Exclusions
The warranty does not cover misuse, accidents, flooding, fire, power fluctuations, unauthorized modifications, vandalism, normal wear or lack of scheduled maintenance.
4. Preventive Maintenance
Regular maintenance by Atlas Ascenseurs or an approved technician is recommended to ensure safety, reliability and warranty eligibility.
5. Service Requests
In the event of a fault, customers should contact Atlas Ascenseurs promptly. Our technical team will schedule an inspection and provide the appropriate assistance.
6. Spare Parts
We maintain access to genuine spare parts to ensure reliable repairs and long-term performance.
7. Governing Law
This policy is governed by the laws of the Kingdom of Morocco.